Why is my content showing the wrong brand or location?

Overview

Content Engine does not have its own location menu. It uses the location selected in the portal's Scope menu, and shows it in the top bar as your brand and location.

How to check and fix it

1. Look at the brand and location shown in the Content Engine top bar.
2. If it is wrong, change Scope in the portal to the right location. Content Engine updates to match.
3. If you see a message that a corporate brand scope is selected, pick a specific location in Scope.
4. Check the Brand Profile button. If it shows "Not configured", upload your brand guide or build a basic profile so content reflects your brand.

Wrong wording vs. wrong account

• The location in the top bar is correct, but the copy describes something inaccurately. Edit the copy, revise the brief, or generate again.
• The location in the top bar is wrong and changing Scope does not fix it. Contact GOSH AI Support with the account and location names shown.

Do not edit web addresses or account details to change the brand.