Additional ARDI™ Tools

ARDI™ Citation Presence: access and common questions

What Citation Presence does, how to open it, and what its main areas are for.

Overview

ARDI™ Citation Presence helps you understand and strengthen the third-party sources that shape how AI discovers and recommends your business.

How to open it

Open Citation Presence from the ARDI™ Tools section of the portal. It works only inside the portal and needs one location selected in Scope.

Main areas

  • Authority overview: a summary of your citation position.
  • Identity & listings: check your listings. Use Get listed, I have a link and Confirm listing, or Run fresh sweep.
  • Authority finder: find publications, media and podcast opportunities. Use Find more opportunities.
  • Outreach pipeline: track opportunities from Identified to Coverage earned. Citation Presence does not send email for you. Use Mark outreach sent after you have actually reached out.

Common messages

  • "Select a client location" Choose one location in Scope.
  • "Still connecting to the Portal" Reopen Citation Presence from the portal.
  • "The secure Portal session expired before this action could run." Reload the portal and try again.

If you believe you should have access and cannot open Citation Presence, contact GOSH AI Support.

Still need help?

Our team is here to help with your ARDI™ account, reports, and activation tools.